PRIVACY POLICY
Welcome to DESIGNHIVE (design-hive.shop). Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website and purchase digital products (templates and landing pages).
By using our services, you agree to the terms outlined in this Privacy Policy. If you do not agree, please do not use our website.
1. Information We Collect
We collect the following types of personal information when you use our website:
1.1 Information You Provide to Us
- Personal Details – When you make a purchase or create an account, we may collect your name, email address, phone number, and billing details.
- Payment Information – Payments are processed through secure third-party payment providers. We do not store your credit/debit card details.
- Support Requests – If you contact us for support, we collect information related to your inquiry.
1.2 Information We Collect Automatically
- Log Data – We collect IP addresses, browser type, operating system, and pages visited for analytics and security purposes.
- Cookies – We use cookies to enhance user experience, track site activity, and remember preferences. You can disable cookies in your browser settings.
2. How We Use Your Information
We use your personal information for the following purposes:
✅ Order Processing – To process payments and deliver digital products.
✅ Customer Support – To respond to inquiries and provide technical assistance.
✅ Security & Fraud Prevention – To detect and prevent fraudulent transactions.
✅ Marketing & Updates – To send promotional emails (only if you opt-in).
✅ Website Analytics – To improve website functionality and user experience.
3. How We Share Your Information
We do not sell, trade, or rent your personal information. However, we may share data with:
🔹 Payment Processors – Third-party payment gateways (e.g., PayPal, Stripe) for secure transactions.
🔹 Service Providers – Companies that help us manage our website, customer support, and analytics.
🔹 Legal Authorities – If required by Moroccan law for fraud prevention or security reasons.
4. Data Storage & Security
🔒 We implement strict security measures to protect your data from unauthorized access.
🗂 Your information is stored on secure servers with encryption and access controls.
⏳ We retain personal data only for as long as necessary to fulfill legal and business requirements.
5. Your Rights & Choices
Under Moroccan data protection laws, you have the right to:
✔ Access Your Data – Request a copy of your personal information.
✔ Correct or Update – Modify your account details.
✔ Delete Your Data – Request the deletion of your data (except when legally required to keep it).
✔ Opt-Out of Marketing – Unsubscribe from promotional emails anytime.
To exercise these rights, contact us at contact@design-hive.shop.
6. Cookies & Tracking Technologies
We use cookies to improve your experience. By continuing to browse our site, you agree to our cookie policy. You can manage or disable cookies in your browser settings.
7. Third-Party Links
Our website may contain links to third-party services. We are not responsible for their privacy policies. Always review their terms before sharing your data.
8. Changes to This Privacy Policy
We may update this policy to reflect changes in our services or legal requirements. If we make significant changes, we will notify users via email or our website.
9. Contact Us
For questions or concerns about your privacy, please contact us:
📩 Email: contact@design-hive.shop
🌍 Website: www.design-hive.shop
